Details

Help Desk Tracking Software

Schedule a demo today and see how Cynergy Help Desk Software can improve your customer service.

SEE OVERVIEW OF CYNERGY DASHBOARD CALL  800 349 0527 for a FREE DEMO.  Int’l: 405 516 2420

The objective in evaluating a help desk solution is to see how it affects the way your staff can increase their productiving as well as efficient reporting back to your management.  Our live demos will assist you in this evaluation and give you the answers needed to make informed decisions.
This live demo site will help you arrive at conclusions such as:
·    Can my agents navigate through the application easily?
·    Do the software panels give us the info we need?
·    How easy is it to log tickets and follow their process?
·    Can you escalate tickets to the next level?
·    Is end user email ticketing allowed?
To obtain a live demo dedicated to your company, call 405 516 2420 and request a demo site from your sales rep.

PRODUCTS

Cynergy Ticketing Software includes:
o    Ticketing
o    iScheduler
o    Knowledge Center
o    Rules Engine
o    Email Submission
o    Email Alert
o    Integration to Crystal Reports
·    Other Add-on Modules Available:
o    Asset Management
o    Opportunity Management
o    Active Directory Integration
o    Web Form Submission
o    TAPI Screen Pops & CRM Record Dial out
o    Inventory/ Invoicing
o    Chat Module